We know you can shop just about anywhere these days, so to say thanks & help you with your orders, HeliDirect offers Free Economy Shipping within the USA, Lower 48 States Only.
HI, AK & PR orders may qualify for free shipping options, but in the case of large, heavy items, additional shipping fees may apply. In this case, our customer service team will reach out to you for further payment, if necessary.
Free Economy Shipping – Qualifying Orders $100.00 or Greater / No Weight Limit
With a qualifying order of $100.00 or greater, we are happy to offer Free Economy Shipping within the USA - restrictions apply with HI, PR & AK .
Free Economy Shipping can ship out via multiple shipping methods, and such shipping methods are at the sole discretion of our shipping staff, and are not selectable based upon the customers' requirements or needs.
If a specified shipping need is required outside of what our Economy options can offer, the customer will be required to select the appropriate method of choice. In this situation, please be sure to contact our customer service team before your order ships out. Any such order shipped out via a carrier that cannot be accepted by the customer cannot be held against HeliDirect.
Please note that with Free Shipping, we do not guarantee any delivery time, and with Free Shipping options, certain orders can take up to 7 business days to arrive, although this is usually quite rare.
If you are in need of a faster delivery time, we highly suggest that you upgrade to a quicker method, as Free Shipping is based upon Economy (5 to 7 business days), and is not guaranteed.
If a faster shipping method is chosen with a qualifying order of $100.00 or greater, please know that we cannot offer any credit or discount towards a faster, alternative shipping method.
If Free Economy will not arrive within the desired time frame, it is the customer’s sole responsibility to choose the correct method for proper delivery.
Check below for Free Shipping information, along with common questions & answers to assist you with your shipping decisions. If any other questions arise (or you do not see your question covered here), feel free to reach out to us, as we would be happy to assist!
How do I Know if My Order Qualifies for Free Ground Shipping?
All qualified Free Super Saver Shipping items will be noted as eligible via a "Free Super Saver Shipping" tag, which can be found in the product details.
If “Free Super Saver Shipping” is notated within the product information, the item is eligible, and will state so in writing. If there is no notation of "Free Super Saver Shipping" within the product information, this item does not qualify for Free Shipping.
My order is Greater than $100.00, but Some Items Do Not Qualify for Free Super Saver Shipping – Will My Qualifying Items Ship via Free Ground Shipping?
Yes – your order of Qualified Free Shipping items will ship via Free Ground. As for non-qualified shipping items in your order, you will be charged a separate shipping fee for these items for an order that is completed with this mixture of qualified & non qualified items.
Do LiPo Batteries Qualify for Free Ground?
Yes – If these items show a "Free Super Saver Shipping" notation, they will be eligible for Free Ground Shipping.
Do LiPo Batteries Have Shipping Restrictions?
Yes - due to the multiple aspects of LiPo shipping rules & regulations, please visit our "LiPo Battery Shipping Information" section listed in our "Payment & Shipping" category. All LiPo shipping rules & regulations will be discussed in full via this section.
Will I Receive a Tracking Number with My Free Shipping Method?
Yes – you will be emailed a tracking number for your Free Economy Shipping method, once your order has been completed. Please note that Free Economy may have any number of tracking numbers, as this Economy based method can ship via UPS, FedEx, or USPS Mail.
Do All Items via HeliDirect Ship for Free over $100.00?
Nearly all items we carry will ship free within the USA for an order over $100.00, but a few select items do not qualify either due to their size, weight or pricing, as some items have been lowered in price to meet other competitors.
Please check the item you are ordering – if available for Free Shipping, the item will be notated as eligible for Free Shipping.
What Shipping Method Will My Free Economy Shipping Order Ship Out With?
With Free Economy Shipping, our shipping staff will utilize an economy based method at our sole discretion, based upon multiple factors of the parcel being shipped.
If a specific shipping method must be used, please note that a specified method being requested may not coincide with the economy shipping method we require for shipment. In this case, the customer would need to choose an alternate address to fit the method of shipment, or upgrade the shipped method at the cost of the customer.
Please note that with Free Shipping, we do not guarantee any delivery time, and with Free Shipping that ships via UPS Ground, some orders can take up to 7 business days to arrive. If you are in need of a faster delivery time, we highly suggest that you upgrade to a quicker method, as Free Shipping is based upon Economy (5 to 7 business days), and is not guaranteed.
I Can Only Receive Orders via a Specific Carrier – What Are My Free Shipping Options?
If you can only receive a specific carrier with a qualified Free Economy Shipping order, we will do our best to offer the requested method, as long as this method coincides in cost via the Economy method we require. However, due to the fact that we cannot predict such issues arising, it will be the customers responsibility to contact us before an order ships to see what possible options are available.
If you can only receive (1) specified carrier and have selected Free Shipping, note that we may not be able to offer the method of your choice, as some packages (due to size and/or weight) are very costly to ship other than a specified Economy method. In this case, we will cover a portion of the shipping, and will require additional payment for the remaining balance.
I live in Alaska, Hawaii or Puerto Rico – Do My Orders Qualify for Free Shipping Methods?
Yes - most orders $100.00 or greater may still qualify for Free Economy shipping. However, certain items may not qualify (such as large, bulky or heavy items) for Free Economy shipping. In a case like this, our customer service team will reach out to you for additional payment, if necessary.