Gift Certificates & Store Credits
In need of purchasing a gift certificate, redeeming a gift certificate, or have a store credit related question? You've come to the right place!
Please check below for all our gift certificate & store credit related information, and as always, if you are in need of any help or support that cannot be found here, please don't hesitate to contact us, as our staff would be happy to assist!
Purchasing Gift Certificates
Simple & easy, purchasing a gift certificate via our site is straightforward, allowing you to purchase multiple values of gift certificates based upon your current needs. Gift certificate values of purchase are available from $25.00 - $200.00, and are ready for purchase at any point of time.
Sending & Receiving Gift Certificates
When a gift certificate is purchased via HeliDirect, you will have the ability to send the gift certificate via US Mail, or have the gift certificate sent to an email address of your choice by selecting "Send to Friend." These options will be available just below the gift certificate details, allowing you to choose what works best for your needs.
When choosing the option "Send to Friend," you will be given the below range of options to better help you customize your gift certificate that is being sent:
- Sender's Name
- Custom Message
- Day to Send with Time Zone Options
Redeeming Gift Certificates
Once the gift certificate has been received, redeeming the gift certificate is easy. Simply input the gift certificate code during the checkout phase of the order that is being placed, and the noted value of the gift certificate will be deducted from the total - it's that simple. Any additional balance not used will be applied to the account in use as Store Credit, which can be used at any point of time.
All HeliDirect gift certificates have no expiration dates, so feel free to use this gift certificate at whatever time suits best.
All HeliDirect gift certificates are not available for any promotion, special or discount(s) being offered via HeliDirect.
HeliDirect Store Credit
If your account has been issued a store credit relating to a return, order issue, or some other factor relating to a recent order, you may use your store credit at any point of time via the HeliDirect website, allowing you to make a purchase with the applied store credit available.
Store Credit Expiration
Store credit never expires via HeliDirect, so if you have been issued a store credit in your account, feel free to use with your next purchase, or save it for a later date - whatever works best for you!
Store Credit Usage
In regards to store credit, the easiest and quickest method of usage is direct via the website. However, if you encounter a problem using this credit, our team of experts is happy to assist you via phone, so please don't hesitate to call us if you need direct over the phone support.
If you do call us to receive over the phone assistance for your store credit application, kindly log into your HeliDirect account, add all items you are interested to your shopping cart, and then reach out to our sales staff via phone. This will allow our sales staff to access your shopping cart and quickly & effectively process your order.
Sending Credit to a Friend
Feeling generous? Surprise a friend by sending store credit via your account settings. Simply select "Account," and once in your main account window, select "My Credits." In this location you will see an easy and effective way to send any amount of credit to a friend of yours, along with an ability to send them a message as well. Simply put, how nice of you!
With every store credit issued, received, used or deducted, our system logs all such data, allowing you to keep track of this information to better serve you when it comes to proper store credit management. This information can be found under your "Account" settings, and by selecting "My Credits."