Privacy Policy

Privacy Policy Information

What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering via our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• To Personalize Your Experience
(Your information helps us to better respond to your individual needs)

• To Improve Our Website
(We continually strive to improve our website offerings based upon the information and feedback we receive from you)

• To Improve Customer Service
(Your information helps us to more effectively respond to your customer service requests and support needs)

• To Process Transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product(s) or service(s) requested by the customer)

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These security measures include:

- Password protected directories and databases to safeguard your information
-  SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely
- PCI Scanning to actively protect our servers from hackers and other vulnerabilities
- Secure server usage

All supplied sensitive / credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep said information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's shared drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties in relation to your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services via our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the "Edit Profile" page.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our HeliDirect Policy Information  section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.


730 Eastern Ave., Unit 096
Malden, Massachusetts 02148


[email protected]

Phone Number:


Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:

- Federal Trade Commission Fair
- California Online Privacy Protection Act
- Privacy Alliance
- Controlling the Assault of Non-Solicited Pornography and Marketing Act

If at any time you have a cause that needs to be disputed, please fill out the Trust Guard Dispute Resolution form.


The Staff at HeliDirect