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DJI Care Refresh Code (Mavic Pro)

SKU: DJI-Care-Mavic
You will earn 99 points for buying this product
Coupons & Promotion Codes Not Applicable for This Item.

Availability: In Stock

$99.00
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Description

Details

DJI Care Refresh (Mavic Pro)

DJI Care Refresh is an effective, comprehensive warranty for DJI products, offering you greater peace of mind every time you fly. Click here.

Please Note:
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.

If you are purchasing DJI Care Refresh separately for a previously purchased DJI product, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email.

If you purchase DJI Care Refresh with a brand-new product, DJI Care Refresh will be valid automatically from two days after product shipment.

If you have a DJI Care Refresh activation card, click here to bind it to your aircraft.

If you have not already purchased a product, click here to complete your order and select "DJI Care Refresh" when prompted.

Want to purchase DJI Care Refresh, but your product has been activated over 48 hours? Click here to learn how.


If you have any questions about DJI Care Refresh, please contact DJI Technical Support.

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Warranty, Returns & Support

Warranty Agreement - Read Carefully
 
Relating to DJI products, if you are not in agreement to the below warranty process dictated via DJI, please do NOT purchase DJI products from our store, as we are mandated via DJI to act in accordance with known warranty procedures and cannot deviate from this warranty policy. If you have already purchased DJI products that are still new and factory sealed, please reach out to our staff for return support if you are not in agreement with the DJI warranty policy below, and our staff will support you with a return.
 
DJI Warranty - (7) Days From Date of Purchase
 
Relating to the purchase of DJI products & aircraft, any valid warranty situation will be supported by HeliDirect from (7) days of purchase date. Beyond (7) days, all such warranty support is handled directly via DJI (www.dji.com) based upon DJI's specific warranty process.
 
All DJI parts & accessories have their own manufacturer warranty span, which will vary based upon local laws & regulations. To verify, confirm or validate warranty support for your DJI product, please visit www.dji.com for direct manufacturer support related to the product(s) you are interested in, or the product(s) you have recently purchased.
 
Not Covered Under Warranty
 
- Products Involved In Crashes
- Product Failures Due To User Errors and User Faults
-  Modified, Repaired Products or Aircraft
- Product Failures Due To Non Compliance with Factory Instructions
- "Fly Away" Aircraft
- Damaged Ancillary Products Outside of the Warranty Item
- Battery Damage Due To Over Discharging 
- Aircraft Damage Due To Flying Beyond Battery Capacity
- Battery Damage Due To Storing Battery Fully Charged
- Battery Damage Due To Storage & Weather Extremes
- Products, Accessories or Aircraft That Have Been Exposed To Water
 
DJI Warranty - After (7) Days From Date of Purchase
 
Per DJI's specific warranty process, if a valid warranty issue arises relating to a DJI part, accessory or kit, all warranty claims must be processed through DJI - no exceptions, as this is factory mandated via DJI. If you encounter trouble reaching DJI, our customer service team is more than happy to intervene upon your behalf to source the proper customer service support, but we are unable to offer any credits, refunds or warranty exchanges for a warranty issue after (7) days from date of purchase.
 
Any DJI returned to us without valid RMA or after the (7) days from date of purchase will be shipped back to the customer. As noted, all warranty related matters after (7) days from date of purchase cannot be handled via HeliDirect / FPV-Direct, no matter what the situation is. However, DJI offers full warranty support, and is USA based for convenient warranty supports. Further, multiple international warranty support centers are available by accessing the www.dji.com/support in relation to your locale.
 
Non Warranty Return Limitations
 
Any DJI part, accessory or aircraft that has been opened with factory seal broken cannot be returned for refund, store credit or exchange due to the product no longer being able to sold as a factory new unit - this applies to products that have never been flown or removed from their packaging, as once the factory seal is broken, the unit is deemed as used via DJI.
 
It is 100% imperative that any DJI product not be opened or used if a refund, credit or exchange is requested, as we are unable to validate any product that has been opened with factory seal being compromised. If a return is received back under the guise of new / unused and the item(s) show signs of tampering with factory seal broken, the return will be rejected - no refunds, credits or exchanges can be made. 
 
DJI Support Information
 
Please see all below contact information relating to DJI products, service & support. For any warranty related matters after (7) days from purchase date, DJI will be the main contact support relating to warranty related support.
 
Website: www.dji.com
 
Customer Service: www.dji.com/support
 
USA & Canada Phone Support: (818) 235-0789 (Mon - Fri / 7:00am - 5:00pm PST)