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Locations We Ship To

HeliDirect ships worldwide to just about every country on the planet, so if you are in need of kits, parts & accessories, we’re here to serve! 

Please note that with international shipping, it is the customers responsibility to understand your country’s taxes, duties, fees or otherwise when it comes to a package / order being delivered to you. 

In no part can we be held liable or responsible for any duty, fee, tax or brokerage fee, so please be aware of any such fees or taxes before placing your order.

Shipping to an FPO / APO Military Address

HeliDirect thanks our soldiers who put their lives on the line for our freedom, and we are proud to ship to any APO / FPO address.

 In regards to such military based orders, the only shipping method available is USPS Mail. In the case of Free Economy Shipping options for $100.00 or more, please be aware that certain orders (due to bulk / size / weight) may not qualify for Free Economy Shipping due to the fact that USPS Mail is the only option. 

If the above situation arises, our customer service team will contact you with further options. Additional shipping fees may apply, although we will certainly do our very best to provide every possible benefit in a case such as this.

FAQ’s

I’m a Local Customer or Will Be In Your Area – Can I Pick Up My Order?

Our Middletwon, IN facility offers local pick up's for customers local to our area, and can be selected at checkout as a "Local Pick Up" option.

For all local pick up's, our staff requires adequate time to process your order for release. When placing your order with us for same day pickup, please bear in mind that the order must be placed before 1:00pm EST for same day pick up - anything after that time will require a phone call to our staff to verify your order will be available.

Please bear in mind that an order placed with us for local store pick up may require the same fraud verification process as a normal online order, which has a possibility of delaying the release time frame. Further, we ask that any customer picking up a pre-paid online order have valid ID, along with the credit card utilized in the case of a credit card payment.


I’m Shipping to an APO / FPO Military Address – Do I Qualify For Free Shipping?

If your order is greater than $100.00 and has qualified Free Shipping items, we can ship via Free Economy Shipping. However, please note that large orders or bulky / heavy items usually ship via UPS Ground, and since military addresses only accept US Mail, Free Shipping may not be applicable. 

In the above scenario, our customer service team will reach out to you if an issue like this arises. If additional shipping funds are required based upon the USPS Postal shipping requirement, our team will provide you with all necessary options to resolve this matter quickly.

Do International Customers Qualify for Free Shipping?

Our apologies - due to the high shipping costs for international shipping, we unfortunately cannot offer free shipping for international based orders.

I Live Internationally, but Will Be In the USA – Can My Order Ship to An Alternate USA Address?

Yes – we would be more than happy to ship your order to another destination of your choice, based upon your local destination within the USA. In this scenario, please input the shipping address of choice during the checkout phase, but please note that your order may require greater levels of fraud verification due to the alternate shipping destination.

For any order shipping to an alternate address (such as a hotel or business), please be sure to carefully check the address and verify all information is correct to avoid returns. Further, please be sure that the residence, hotel or business of delivery is aware of the parcel being shipped, along with possible Signature Required options that may be required upon delivery.

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